Build your first AI workflow

Learning goals

Design a first AI workflow with input, steps, and a human review gate.

Recommended shape

• Collect structured input (form, ticket, or document).
• Ask the model for a draft in a fixed template.
• Validate facts and policy before anything is sent.
• Log the result so the workflow can be improved.

Exercise

Sketch a 4-step workflow that turns a customer email into a reply draft for a specialist to approve.